Agent Assist not working on Agent Workspace for HR Case Management

[fsdsafd]

Hi All, I am actually able to navigate to the New 'Agent Workspace for HR' through the workspaces dropdown in the header menu of the new Polaris view and able to see the agent assist related search results in the workspace for all COE's cases expect for few COE's. When clicking on the agent assist- It says - 'Please Specify Table configuration'. But, as per few servicenow docs I have already configured agent assist action assignment and contextual search table configuration for that particular table. FYI- @Vamsi Paidi

Please help!!! 

[Musab Rasheed]

Hello,

Can you go through my article once ?

https://community.servicenow.com/community?id=community_article&sys_id=defdd548dbf85510457ae6be139619f8

Regards

[Musab Rasheed]

Hello,

If you are fine with my response, Please hit like and mark my response as correct if that helps.

Regards

[Charlie Hudson]

Did you find a resolution to this? We have the same issue. For the COE's that are not turned on OOTB we get the same error message. We've followed the same as above configuration steps and found that while the agent assist works for the old HR Workspace for these COE's, for the new "Agent Workspace for Case Management" it doesn't

[Rishabh Jain6]

Hello,

Did you find resolution for it.

I am also facing same issue.

Can you please suggest regarding the resolution if found, it would be very helpful.

Regards,