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Agent Chat queue condition

Rkanodia
Tera Contributor

‎05-15-2024 11:47 PM

Hi 

Please help me with the queue routing condition. 

It works for this condition:

Rkanodia_0-1715841971944.png

 

 

But it is not working for this condition:

Rkanodia_1-1715842013951.png

 

 

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