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Why getDate() is not working properly?

Hi all, I've a requirement where I have to capture the record created date in another field without time attached. Simply, in OOB we have Created field which stores record created date and time as well. But I just need to capture the record created d...

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Vasu ch by Kilo Sage
  • 1637 Views
  • 12 replies
  • 1 helpfuls

How to hide a widget on service portal?

I have a widget on the service portal. It becomes visible when the HR case is closed complete. I want to hide the widget after 10 days from the day it had become visible. Please let me know how I can achieve this. Thank you.

Steps to create E-sign document using Docusign

Hi, Servicenow to Docusign integration is already implemented and its running fine.Need help with the steps that needs to be followed for creating the Docusign template and once the HR task is in ready state automatically it should be visible in the ...

Niranjani by Giga Expert
  • 1154 Views
  • 8 replies
  • 3 helpfuls

HR case should not closed if any HR task is open

Hi, we have an requirement where a HR case should not be closed until all the HR tasks will be completed. For which we have created a onbefore business rule whenever case state changes to Resolved state then it should be abort and show error message....

Jyoti Mehta by Tera Contributor
  • 1389 Views
  • 13 replies
  • 4 helpfuls

Resolved! Security (ACLs) for Archived Tables - assistance needed

Hey SN Comm Team, I am running into an issue/security restraint with archiving tables. I have created Archiving Rules for each COE/Table we have. Now that I have rules in place, I see all the Archive HR Table Applications through my filter navigator:...

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Resolved! How can I adapt dashboard functionality in HR workspace?

Hi, I've a requirement to add the dashboard functionality to the HR workspace. I believe for that I have to use Dashboard viewport component in the page. But when I open HR workspace in UI Builder, all I see is a couple of landing pages with only 7 u...

Vasu ch by Kilo Sage
  • 1130 Views
  • 6 replies
  • 2 helpfuls

HR bulk case request parent case/ status requested

Hi, I have question regarding HR bulk case request.    1.What this Create parent case is ? If tick this where parent case is created ? I found it in documents. but still not really understand https://docs.servicenow.com/bundle/rome-employee-service-m...

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Kimie by Kilo Contributor
  • 834 Views
  • 3 replies
  • 2 helpfuls

Healthscan Error

Hi All , I need some information , When running Healthscan I am getting some error as below . Can someone help me why we get these kinds of error. For Pages : All service portal pages must have specific role defined at page level to restrict access t...

Roshani by Tera Expert
  • 655 Views
  • 1 replies
  • 0 helpfuls

Feedback Task Assigned To field when using Ownership Groups

Hi Community, We are hoping to open up the assigned to field in a Feedback Task so it can be reassigned to anyone in HR, who has the appropriate knowledge roles to make edits to articles. We allow all HR users to edit or create articles, they are the...

Becky T_ by Tera Contributor
  • 733 Views
  • 1 replies
  • 0 helpfuls

HR Task type : Collect Employee Input

Hi All, I am using HR Task type as Collect Employee Input and created employee form and survey designer for the task, I would like to map the comments provided by the assigned to person to additional comments or work notes fields on lifecycle event c...

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Roshani by Tera Expert
  • 2829 Views
  • 9 replies
  • 0 helpfuls

ServiceNow to SuccessFactors OAuth Setup

SuccessFactors has notified us that we will no longer be able to use Basic Authentication for our integrations in the very near future.  We currently have an integration set up to pull employee data from SuccessFactors to ServiceNow using Basic Authe...

jaf by Kilo Contributor
  • 2147 Views
  • 3 replies
  • 2 helpfuls