Agent Workspace configurations - HRSD

_Samay
Tera Expert

Hello Friends,

Looking for some solutions like how we can add a custom dashboard into Agent Workspace for HRSD and What type of permissions and licenses are required for Agent Workspace.

Thanks

1 ACCEPTED SOLUTION

@_Samay 

dashboard basically contains reports etc

why not create those reports on the landing page of workspace?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@_Samay 

I assume you are talking about HR Agent workspace build on Next experience

check these links

Agent Workspace for HR Case Management [HR Configurable agent workspace] 

Setting up HR Service Delivery Agent Workspace 

What, Why and How of Agent workspace for HR Case management 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi @Ankur Bawiskar - Yes. HR Agent Workspace where i would like to add a custom dashboard for Employee Relations into our Agent Workspace. 

Thanks, 

@_Samay 

dashboard basically contains reports etc

why not create those reports on the landing page of workspace?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader