Agent Workspace Notification
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03-15-2024 05:24 AM
Hi Team,
How we can configure workspace notification ?
i.e As an Agent, I want to receive notifications within the Workspace, So that I can keep all my work within the Workspace view.
Thanks,
Manal Aquil
1 REPLY 1
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03-15-2024 05:29 AM
Hello,
Do you mean that instead of recieving an email, you will get a notification inside Workspace? Such as a popup or something similar to the old Connect feature?
Or do you want your email notifications to open workspace instead of CMS?
Regards
Anton