Variables that are not showing in Catalog Item form are visible in portal
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03-15-2024 12:00 PM
Hello,
I'm running into an issue here and not sure what to do about it.
I have an existing form, o which I added 2 additional fields (to only be seen by certain people with a specific role). On the backend, it is working as designed.
However, when I go to the service portal, those fields are visible to everyone!
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03-15-2024 12:20 PM
@Hola Ola , did you make this variables mandatory at variable level, I mean did you set this two field to be mandatory while configuring the variables if so you need to make them un mandatory via script then it gets hidden , IF So modify your script as per my example
Ex;
g_form. setMandatory('variable_name', false) g_form.setDisplay('variable_name', false).
Regards,
Shyamkumar
Regards,
Shyamkumar