How do we report on the number of times an HR case is reassigned?
hi team! I'm looking to report on the number of times an HR case is reassigned. Is there an out of the box feature for this? Thanks!
Forum Posts
How we can do the translations for homepage search welcome message
Hi Team, In our portal, it shows a welcome message likeWelcome, (logged-in user)How can we help you today How can I do the translations for these
Add dashboards to HR Agent Workspace
Hi Folks,Is there any way we can show reports and dashboard in HR agent workspace. if yes then what are the prerequisites or licensing required. We want to have OOTB HR case Dashboard / Case overview and Manager Dashboard on the agent workspace.
Resolved! Remove duplicate attachment from HR case
Hi All/ @Jaspal Singh I want to remove duplicate attachment from HR le case when HR service is "XYZ" . In HR case there are 2 HR tasks once 2nd task closed complete same attachment attached in HR life cycle case. Can someone please help me for that?
User cannot download the attachment from the record producer
Hi Team, I'm working on the record producer which create the HR case. I have added attachment to the record producer, where attachment will be present in sys_attachment table. I have created rich text variable and added URL of the attachment. Form co...
How to hide the newcenter menu item in the mobile application
After upgrading instance to vancouver we are seeing a newscenter menu item in the mega menu bar..after inactivating this menu item it was disappeared from desktop portal but it is showing up on the mobile app. How Can I hide this in the mobile app
How to do the translation for the portal items like org chart and news center
How to do the translations for items on portal
Missing indicator that an attachment is attach to a case - in new HR Agent Workspace
Hi there,I hope someone can help us. We just upgraded our hr agent workspace to the new one (we were on the classic one). I notice that when a case is being submitted with an attachment linked to it, that the hr agent dont see the indicator with the ...
Catalog Builder within propre application scope
Hi Team, I was working within "Employee Center Core" application scope and tried to build a new Catalog Item using "Catalog Builder". After all, I have noticed that new item has been created witihing "Global" scope and right now I am not able to cha...
User with sn_hr_core.basic role is not able to access HR agent workspace
Hi Team, User with sn_hr_core.basic role is not able to access HR agent workspace. I have added agent_workspace_user , but still the same issue.Please let me know if I missing something.
How to link catalog item to a ui button on portal
Hi, In our new portal we have a new Ui action button available at the bottom of the page saying Still don't find what you are looking for..? Submit a request (UI Button)....So if a user clicks on the button..This will direct to catalog item page..How...
Resolved! HR Service doesn't map automatically with record producer
Hi Team, I have configured the following HR service & HR Template - It doesn't map with the selected record producer automatically and the new case is "empty" - how to fix it?
HRSD Module Activity set
When Task state is changed to closed complete this state is reflected in activity set context as completed but when we change the state of task back to Work in Progress, state inside the activity set context remain same as Completed.Is there any way ...
Resolved! Need to create Attachments via Scripted REST API on Scoped application (HR Core) from base64 encoded data.
I am trying to add base64 encoded files (images, etc.) as attachments onto an HR Case (scoped) via integration with a Scripted REST API. (I am unable to use the REST Attachment API as the system sending the data is unable to provide the target record...
Need Doc template script to display all attachment names in Summary report attached to single HRcase
Hi All, I have a requirement to display all attached file names in ER Summary Report feature to a particular HR Case irrespective of which table it is attached to. For example - Corrective action, Involved partied, Child case, Er case or Allegation. ...
