Hi Team, I have create on HR knowledge base but this is not searchable on portal and case form.So from where I can add contextual searcher so that this KB is searchable on both portals and the case form related search function.
There is a field call Destination port which is a single line text field and a OnChange client script is written to allow number or number range (i.e 1119 or 1100-2000)How to write regex for this??var regEx = /^\d+$/; if (!regEx.test(destinati...
My requirement is to limit the number of characters of a survey question of multiline string data type.If the number of characters of the response exceeds say 500 characters, there will be an alert and the responses would not be submitted.
HiI have an requirement that if HR Case is closed complete/incomplete, then if any user replied to that notification emails that reply comment should add to the additional comments section in HR Case form and case should be automatically changes to w...
i have a requirement to show audit history on agent workspace. How can i achieve this functionality
Hi, I am learning how to setup and how to use the Employee Relations application in my PDI with referencing Docs article.In my understanding, ER cases include very sensitive data and they are strictly restricted to be accessed.I have confirmed that E...
Hi all, we want to automate the Recruitment process. Can any one provide me the steps to configure this or provide any documentation if available? starting from line manager submits the request until the application was closed. Thanks.
Hi AllmI am trying to integrate workday HR with ServiceNow. My objective is to pull HR Profiles from Workday using integration.What is the best way to do this REST or SOAP?When I try to get OAuth token from a SOAP Workday Client, I see a workday Log ...
I have activity on the lifecycle event for new hire to upload photo for user profile. How can I update user profile photo after activity completed. I tried having a flow that gets trigger after the HR task (photo activity) is completed which does the...
I would like to provide option for HR Agent to open IT Incident from HR Case to allow for end to end case management between HR and IT. Has this been done by anyone.
Hi All, I am working on New Hire Onboarding and wanted to close the Parent case to close completed state , once all the child task( which can be HR Task + Request + SR request) , from all different tables get closed , then parent case should get aut...
Hello Is there a way to put "subject person" for specific 4-5 HR Services instead of "opened for" ?Please advise where I have to dig thx
I am looking to grant my general HR population visibility to dashboards related to HR Cases and Interactions. I want to ensure that they can see the reports/dashboards but cannot drill into individual cases (unless it was opened by them or is a speci...
Maybe I'm missing something simple in terms of configuration, but how can I change the auto-populated value of the Case Short Description? Right now it's filling in the format "<Service name> Case For <Opened For user>". How/where is this value set? ...
I am looking for a way to track changes to a user's User ID. I can't seem to find the right log to report on this. We have a process whereby contractors who are converting to an employee, have user ID changes and subsequently an employee number chan...