Assignment Group not showing in HR triage dashboard in HR agent workspace

[Abhishek Singh2]

Not able to see any HR assignment group or any group when selecting 'Assignment group' in vertical lane field. Please see the screenshot and give me a resolution.

[Ankur Bawiskar]

@Abhishek Singh2 

where is this being used?

share some more details

Is that an OOTB dashboard or custom one?

[Abhishek Singh2]

Hi @Ankur Bawiskar ,

It's used in HR Agent Workspace, on the left side you'll the icon to open it below lists.

[Ankur Bawiskar]

@Abhishek Singh2 

share screenshot how you navigated

I couldn't find in my PDI

[Abhishek Singh2]

@Ankur Bawiskar , you need to update Agent Workspace for hr case management plugin along with sn_knbn_comp and sn_visual_board to see it