Attachments not showing under "Attachments" in HR Agent Workspace

[KonstantinoK356]

Yokohama patch 1:
I have used the solution proposed by @Ankur Bawiskar in this threat:
https://www.servicenow.com/community/hrsd-forum/attachment-appearing-in-the-body-of-case-and-not-hea...
Although it is working on HR cases, when the case is a journey it is not. It is still under the HR service category with table sn_hr_core_case but it won't work in cases that launch a journey. Any idea if there is a BR or something preventing that? Where should i look?

[Ankur Bawiskar]

@KonstantinoK356 

business rule is on HR case table?

Since you are talking about Lifecycle event the target table might be a different one.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[KonstantinoK356]

All of the services i am talking about are on the same table [sn_hr_core_case].