Unable to remove attachment from Knowledge Article

[SnehaS895807473]

I am unable to remove attachment from kb knowledge. I am an admin and kb knowledge workflow state is also Draft.

[Tanushree Maiti]

Hi @SnehaS895807473 

It seems you do have permission  to delete attachment . May be ACL on sys_attachment table must be restricting this,  Check your ACL and using ACL debugger , try to find which ACL causing the issue on sys_attachment table.

https://<your servicenow instance >/sys_security_acl_list.do?sysparm_query=nameSTARTSWITHsys_attachment%5Eoperation.nameSTARTSWITHdelete&sysparm_first_row=1&sysparm_view=&sysparm_choice_query_raw=&sysparm_list_header_search=true