Bring record producer variables into flow designer

Vaishali 11 · Friday

Hi,

I have a requirement where on a record producer there are 2 select box fields and when user makes selection on them and submits the form it creates a case. As soon as the case is created the flow designer is triggered where I want to fetch the value of those 2 fields and send them for approval.

I am unable to fetch those 2 fields data into the flow designer. How can this be done?

Thanks in advance!!

Sarthak Kashyap · Friday

@Vaishali 11 ,

Variable type must be reference and reference should be taken from sys_user table. then only you can able to select it.

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

View solution in original post

Chaitanya ILCR · Friday

Hi @Vaishali 11 ,

you can use the Get Catalog Variables Action and selected the Template Catalog Item as your record producer and use those values

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

Vaishali 11 · Friday

Hi @Chaitanya ILCR ,

I have tried to use this only, but while doing the next action ask for approval, I am not getting the option to select the fields for approvals.

Sarthak Kashyap · Friday

Hi @Vaishali 11 ,

Please check below screen shot to call variable in approval action

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

Vaishali 11 · Friday

Hi @Sarthak Kashyap ,

I have tried this way only but for me I am unable to select the variable like you have selected request for.