Mapping to Parent Case from HR Task Submit Catalog Item?

maxstnr
Tera Contributor

Hello, wondering if this is possible & if anyone has ran into something similar. As part of a lifecycle, we have an HR task of the Submit Catalog Item type going to an employee. When the employee completes the task, a child case is created - which is fine. However, we're wondering if there is a way to map the variables from the record producer they submitted up into the parent case. Reason being is we need to reference the parent case variables later on for another task. What is the best way to map variables from a child HR Case to its parent? Thank you!

1 REPLY 1

Sandeep Rajput
Tera Patron

@maxstnr The submitted variables should already be mapped to the child hr case which is getting generated from the record producer. You can right a script to copy the variables of the child hr case onto the parent case.