Bring record producer variables into flow designer

[Vaishali 11]

Hi,

I have a requirement where on a record producer there are 2 select box fields and when user makes selection on them and submits the form it creates a case. As soon as the case is created the flow designer is triggered where I want to fetch the value of those 2 fields and send them for approval. 

I am unable to fetch those 2 fields data into the flow designer. How can this be done?

Thanks in advance!!

[Sarthak Kashyap · Accepted solution]

@Vaishali 11 ,

Variable type must be reference and reference should be taken from sys_user table. then only you can able to select it.

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[Ankur Bawiskar]

@Vaishali 11 

please share your flow steps screenshots.

[Sarthak Kashyap]

Hi @Vaishali 11 ,

Please check the steps below 

Trigger condition is Application > Service Catalog

In Action you have to use Get Catalog Variable 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[Brad Bowman]

You can use a Get Catalog Variables activity.  In my Incident Record Producer I have a flow that is triggered when a record is created.  In this activity I use the trigger record data pill in the Submitted Request field, then my Record Producer Name in the Template Catalog Item field, then I can select the RP variables that I want.

This will give you a data pill for each variable.  In scripted actions you may also be able to reference variable values without this 'Get' activity by using something like:

return fd_data.trigger.current.variables.var_name

[Ankur Bawiskar]

@Vaishali 11 

it should work fine with Get Catalog Variables flow action

share your flow steps screenshots.

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