Can I add a Visual Task Board to Agent Workspace?

CCSF-Syd
Tera Expert

Hi all,

I am looking to implement Visual Task Boards in our HRSD instance and I am wondering if there is a way to have the VTB show up in Agent Workspace, or do the users need to go to the back end to access the VTBs?

2 REPLIES 2

Sandeep Rajput
Tera Patron
Tera Patron

@CCSF-Syd Visual task boards are only available on the platform view and can't be added to the Agent Workspace.

Thank you for the response - noting that a suggestion from a community member on Reddit, suggested that I use an iFrame, so we may try to explore that: https://www.reddit.com/r/servicenow/comments/1cy7p8l/comment/l5bkgmh/?utm_source=share&utm_medium=we...