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Flow Designer - adding a checklist to a HR Task form

Can someone please help me add a checklist to an HRTASK form using Flow Designer?I have referred to the following article, but it does not display well. https://www.servicenow.com/community/itsm-forum/flow-designer-adding-a-checklist-to-a-form/m-p/53...

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honamiUeo by Tera Contributor
  • 329 Views
  • 2 replies
  • 0 helpfuls

Sending custom table data to SFTP in PDF and XML format

Hi, Is there any out of box feature to send custom table data(delta) to SFTP in PDF and XML format on daily basis.Can I use Flow Designer with  "Generate PDF Document flow action" and SFTP step to achieve this. ThanksRaji

Raji9 by Tera Expert
  • 216 Views
  • 1 replies
  • 0 helpfuls

Email is not visible in compose email

Hi All,  While configure the compose email in the "to " Section to select the user to send the email, it is configure via custom table in that all the users details are there. While checking with admin account all the user email id is visible but non...

Add content in Announcement in config HR Agent workspace.

Hi Community, I have to add content in announcement in confi HR agent workspace. I have gone through several community links{https://www.servicenow.com/community/csm-forum/show-announcement-in-agent-workspace/m-p/382646 } but I am stuck like how to a...

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Drishti by Tera Guru
  • 366 Views
  • 2 replies
  • 0 helpfuls

Resolved! HRSD Record Producer text box cannot receive special characters

Hi all, I have a record producer that has 5 variables, all of them are "Multi Line Text". This variables are then populating the description of the respective HR Case.I'm facing an issue where, whenever an user types some special characters ("", <, >...

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nseabra by Tera Contributor
  • 953 Views
  • 11 replies
  • 3 helpfuls

About the Impersonate feature?

1. In manager hub a manager can view his/her direct reports knowledge articles (does it use the impersonate feature? also does it use the user criteria or hr criteria or both)2. Isn't Impersonation mostly used by admins for testing and debugging? Is ...

ASHU_1 by Tera Contributor
  • 383 Views
  • 2 replies
  • 1 helpfuls

Accessing record producer data in Flow designer

Hello,  I have an issue or don't know the best way to go about using/accessing the data I get from submitting a record producer. Once the record producer, I want to create a process for it.Once the form is submitted I have a flow that is triggered to...

mlamin by Giga Guru
  • 1179 Views
  • 1 replies
  • 0 helpfuls

HRSD notifications

Hi everyone, I have a question. Why add this notification to all the HRSD tables instead of adding it only to the HR Case [sn_hr_core_case] table (the parent table)? Shouldn't the other tables also inherit the notification? Thanks! 

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yoli1 by Tera Contributor
  • 657 Views
  • 4 replies
  • 0 helpfuls

Case Creation

Hey Team, I have a defect I am working on. An HR Agent user is trying to create an HR case on the back end in the Employee Relations COE. It doesn't appear on the drop-down list. How can we allow Agents to create new ER cases while restricting access...

Linda Eju by Tera Contributor
  • 201 Views
  • 1 replies
  • 0 helpfuls

Resolved! How can I display a checklist in HR Task?

I am creating a Service Activity to display a checklist in HR Task.I create a new Child task template, select HR task type as Checklist, and even if I put values in Checklist items (or not), I cannot register it with the error in the image below.  Wh...

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honamiUeo by Tera Contributor
  • 774 Views
  • 2 replies
  • 1 helpfuls