HRSD forum
Descritption
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Best practice for customizations? (Scopes, Cloning and Update Sets).

I am about to Implement the HRSD Integration with SuccessFactors.It will require a significant amount of customization to add new Fields, new services for importing additional tables, new flows for Full and delta loads and new flow actions which can ...

Community Alums by Community Alums  
  • 1507 Views
  • 5 replies
  • 3 helpfuls

Resolved! How do I get the configuration ID of a landing page card?

Hi, I'm creating a new line of data visualization under the Overview section of HR Agent Workspace. I've created a data visualization just fine, and I'm trying to replicate the carousel functionality so I created a repeater and now I'm having a hard ...

KeithGonzales_0-1700014026204.png

Why ui policy not working on the HR case form?

Hi All,Actually firstly i have created one RP and mapped to few fields on the backend, and created one ui policies to show case fields based on the choice selected on the other field, its working, So now i have created another RP which have some fiel...

Deepika61 by Tera Contributor
  • 855 Views
  • 8 replies
  • 0 helpfuls

Resolved! Service table fields functionality not working?

Is there somewhere other than the HR Service record that we indicate a field is to be used as a'Service table fields'? If I create a custom field that is needed for a service, I have added it to the Service table fields slushbucket but that field sti...

alijubran by Kilo Expert
  • 4100 Views
  • 15 replies
  • 6 helpfuls

HR agent workspace not working as expected

In HR agent workspace when the person A updates the HR task assignment group , after that when person B updates the "assigned to " field in the HR task , the work notes shows assigned to field is updated by person A even though the field is updated b...

shailyp by Kilo Contributor
  • 314 Views
  • 1 replies
  • 0 helpfuls

Ai Search

Hi ,I have configured ai search in servicenow esc portal . there are some topics under knowledge articles . I am unable to select two topics at the same time . Is there a way to select two topics at the same time.

kali by Tera Contributor
  • 199 Views
  • 1 replies
  • 0 helpfuls

HR Case Creation from SMS Text

Hi all, Client is requesting for functionality to exist where a deskless employee can send an SMS text message which in turn would be ingested into ServiceNow and create a general case. Does anyone have any previous experience with a similar solution...

Edit PDF while previewing before generating the final document

Hi All, We have a requirement to generate PDFs which we are able to generate using fillable PDFs configured under managed documents and fields mapped in document templates. However, we have another requirement where the agent needs to update the fiel...

Jubisha by Tera Contributor
  • 857 Views
  • 1 replies
  • 0 helpfuls

EDM Poland

Has anyone implemented EDM in Poland? - Poland has very strict rules on how documents are stored and I was hoping that someone may have already done this and is able to share their experience.

How to config Overview section in HR agent work space?

Hi All,Actually we have a requirement that , we need config Overview section in the HR agent workspace likeNeed to display following Card Lists visible in the Overview section?1)VIP Cases2)SLA at Risk3)My Cases4)My Tasks Please help me to achieve thi...

Ramu6 by Tera Contributor
  • 245 Views
  • 1 replies
  • 0 helpfuls

Resolved! ML on Recommended for you (Relevant for you widget) EC Pro

Hi Community! How do we know/check if the Machine Learning is enabled or not for the Recommended for you ('Relevant for you' widget) in the EC Portal? is it enabled by default if we have ML and HR Core application are installed?The other question, in...

Fin Nguyen by Tera Guru
  • 1091 Views
  • 1 replies
  • 0 helpfuls

How to force a value onto a variable?

Hi! I have a Catalog client script that is the following that will be set bellow. What I want is to check the value of the openedFor field and subjectPerson field and force them to be the logged in user value if selected a specific choice on the sele...

rafas_2703 by Tera Guru
  • 568 Views
  • 2 replies
  • 1 helpfuls