Can't delete activity in activity set

H_14
Kilo Contributor

I want to delete activity called "Hiring manager checklist", occur error and i can't find record named like so,

where can i find the future To-dos file?find_real_file.png

9 REPLIES 9

Øyvind Fosse
ServiceNow Employee
ServiceNow Employee

Hi, 

I came over this thread as I just experienced the same issue. In case anyone else finds this I found a workaround. Clone the lifecycle event:

find_real_file.png

then quickly re-map the HR service to the new clone, here with the parental leave request as an example:

find_real_file.png

 

bs1000
Tera Expert

Navigate to the sn_hr_le_future_todo table and remove the rows applicable to the activity. Then you will be able to remove the activity. 

gewadp
Tera Contributor

This should be the accepted answer.

find_real_file.png

Darin Rippentro
ServiceNow Employee
ServiceNow Employee

I know this is late to respond, but in case anyone else needs to find it, the Future To-Dos table is sn_hr_le_future_todo. type in sn_hr_le_future_todo_list.do in the filter navigator and you will see all of the to-dos. You can then find the ones you need to delete.

Prataps135
Mega Sage

Hi @H_14 ,

There are m2m records present on the sn_hr_le_future_todo (Future To-dos) table.
First you need to delete those records and after that you are able to delete the activities and activity set.

Regards,
Pratap Singh Sisodia