Case creation from HR Agent workspace

[Ashutosh4]

Hello Guys, 

I have a question regarding creation of case form HR Agent workspace.

I could see that when we create the case from workspace it throws an error.
This happens to admin account too.

[Ankur Bawiskar]

@Ashutosh4 

should not happen ideally

was this working fine earlier and you recently upgraded?

[Ashutosh4]

Was working fine , early