Case type Human Resources Catalog

Don Dom
Tera Contributor

4 hours ago

Hello.
I'm trying to add a new Catalog Item - but one COE is missing for me.

I Renamed:

HR Benefits Case (sn_hr_core_case_benefits)

In to:

HSW (sn_hr_core_case_benefits)

Where to refresh Case Type?

BR
WD

DonDom_0-1770309268443.png

 

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2 REPLIES 2

LakshmiChaI0680
Giga Patron

4 hours ago

Hi @Don Dom ,

 

if this is your PDI 

OOB there are no Topic Categories and Topic Details created under the HR Benefits Case COE

 

create a topic category and a topic detail and turn the COE

LakshmiChaI0680_0-1770310177235.png

 

 

you should be able to see that listed.

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

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Don Dom
Tera Contributor
In response to LakshmiChaI0680

4 hours ago

I have it enabled:

+ I have categories: 

DonDom_0-1770311229801.pngDonDom_1-1770311254385.png

I was testing this in my PDI - I renamed "PAYROLL" and works: 

DonDom_2-1770311280874.pngdoes not work for 

 (sn_hr_core_case_benefits)

 

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