changing PDF document template name for HR service - customization

[ZNOW]

Hi all, 

document templates generated from HR case have the following name OOTB: "Name of HR service - Name of person who generated the doc"

I would like to change this to "Name of HR service - Name of Subject person" 

Now I have tried to edit a copy of the script include (hr_pdfUtils), but it does not seem to work.

A business rule also didn't work. Has anyone an idea or ever done a customization for the document name? 

Tips are welcome 🙂 

Regards,

Z

[Abbas_5]

Hello @ZNOW ,

Please refer to the below link:

https://docs.servicenow.com/bundle/vancouver-employee-service-management/page/product/human-resource...

If it is helpful, please mark it as helpful and accept the correct solution.
Thanks & Regards,
Abbas Shaik

[ZNOW]

Hi Abbas, 

Unfortunately it does not mention about the naming convention.