Component not getting mandatory when configured from UI builder

ACDD
Tera Contributor

On Agent workspace, when we transfer a case we get a pop to add hr service and transfer type, in that same pop up we configured a custom input component and when data added in this component will be added to a field on the form. We want to make this component mandatory, even after Required is checked for this component on ui builder it's not getting mandatory it shows '*' but when clicked on ok button case gets transferred without any data in that. What can we do to make it mandatory? Or how to enable ok button only when all three things are filled ?

4 REPLIES 4

Community Alums
Not applicable

Hi @ACDD ,

Can you help me with the screenshot of your configuration done on UI builder.

 

jeff_geiger
Tera Contributor

I have the same issue. Was a solution found?

jeff_geiger
Tera Contributor

I have the same issue. Did you find a solution?

jeff_geiger
Tera Contributor

Did you find a solution?