Component not getting mandatory when configured from UI builder
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‎06-12-2024 10:45 PM - edited ‎06-12-2024 10:48 PM
On Agent workspace, when we transfer a case we get a pop to add hr service and transfer type, in that same pop up we configured a custom input component and when data added in this component will be added to a field on the form. We want to make this component mandatory, even after Required is checked for this component on ui builder it's not getting mandatory it shows '*' but when clicked on ok button case gets transferred without any data in that. What can we do to make it mandatory? Or how to enable ok button only when all three things are filled ?

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‎06-13-2024 11:23 PM
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‎01-09-2025 07:57 AM
I have the same issue. Was a solution found?
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‎01-09-2025 07:58 AM
I have the same issue. Did you find a solution?
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‎01-09-2025 08:00 AM
Did you find a solution?