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Resolved! Was anyone able to to successfully translate document templates ?

Documents templates can be translated as per below https://docs.servicenow.com/bundle/rome-employee-service-management/page/product/human-resources/task/doc-lzt-fm.html I create multiple document templates and tried creating translations for them. Ho...

atherakhtar by ServiceNow Employee
  • 1687 Views
  • 3 replies
  • 4 helpfuls

Resolved! How to create a business rule to change short description

I am trying to change how the short description populates when a case is created. Right now, it is the name of the HR Service plus the Opened For's name. I'd like to change it to the name of the HR Service plus the Subject Person's name. I tried crea...

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Rylie Markle by Tera Contributor
  • 1723 Views
  • 4 replies
  • 2 helpfuls

Servicenow integration with PeopleDoc

Hello HRSD is configured on servicenow but we would like to use the Employee File Management from PeopleDoc to keep our documents instead of Employee Document Management from SN. Has anyone already done this integration that could advise if it is po...

Brisa by Tera Contributor
  • 895 Views
  • 2 replies
  • 0 helpfuls

Widget font color change in the Portal

Widget font and background color needs to be changed based on the requirement status in the Health and Safety User table. This value is returned by the Server script. Now, how to add the 3rd ng-class into the existing HTML template and map the colors...

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Reject a Request On HR Case

Hi, I am working on Approval and Rejection process for a HR request. I have created an activity set for approval and it works fine. When I approve the request the HR case updates accordingly. I would like to know if there is any thing similar for Rej...

st27 by Tera Contributor
  • 652 Views
  • 3 replies
  • 1 helpfuls

How to add multiple URL in the HR task

Hi all, We have a requirement to add multiple URL to a single HR task. Currently, OOB we have an option to add only one URL in the HR template. In the similar way, we want to display multiple URL's in the HR task and is there a way to change the tex...

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Niranjani by Giga Expert
  • 963 Views
  • 2 replies
  • 2 helpfuls

Why getDate() is not working properly?

Hi all, I've a requirement where I have to capture the record created date in another field without time attached. Simply, in OOB we have Created field which stores record created date and time as well. But I just need to capture the record created d...

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Vasu ch by Kilo Sage
  • 1622 Views
  • 12 replies
  • 1 helpfuls

How to hide a widget on service portal?

I have a widget on the service portal. It becomes visible when the HR case is closed complete. I want to hide the widget after 10 days from the day it had become visible. Please let me know how I can achieve this. Thank you.

Steps to create E-sign document using Docusign

Hi, Servicenow to Docusign integration is already implemented and its running fine.Need help with the steps that needs to be followed for creating the Docusign template and once the HR task is in ready state automatically it should be visible in the ...

Niranjani by Giga Expert
  • 1119 Views
  • 8 replies
  • 3 helpfuls

HR case should not closed if any HR task is open

Hi, we have an requirement where a HR case should not be closed until all the HR tasks will be completed. For which we have created a onbefore business rule whenever case state changes to Resolved state then it should be abort and show error message....

Jyoti Mehta by Tera Contributor
  • 1321 Views
  • 13 replies
  • 4 helpfuls

Resolved! Security (ACLs) for Archived Tables - assistance needed

Hey SN Comm Team, I am running into an issue/security restraint with archiving tables. I have created Archiving Rules for each COE/Table we have. Now that I have rules in place, I see all the Archive HR Table Applications through my filter navigator:...

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