Compose Email HR Agent Workspace Reply to

Anisse Mahtat
Tera Contributor

Hi, 

I want to configure the default email adress (reply to) when we send an email via HR Agent but i don't know how i can do that.

 

ReplyTO.pngComposeEmail.png

 

Thanks

4 REPLIES 4

Muskan Dixit
Tera Contributor

Hi,

 

You need to create "Email Client template" for that particular CoE Table (Check if template is already present for that CoE just update the existing one).

Navigate to Email client>Email client template

MuskanDixit_0-1687345132475.png

Also make sure to add subject and cc as well if you create new template.

 

 

Thanks for your reply but i have done this and that does not work i have the same template in agent workspace.emailTemplate.PNG

If there are multiple templates present for same CoE then add lowest "execution order" for your template to work.

Note: Your template will only work for HR operation CoE as that table is selected.

 

Thanks that work ! @Muskan Dixit do you know how i can by default set the email of the user connected in the field 'from' ? 

choice from.PNG