Copy work notes from interaction to associated HR Case
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11-18-2025 07:25 AM
When creating a new HR case on an interaction, I'm trying to get the work notes from the interaction to copy over to the new HR Case that's associated. I'm trying to create a business rule but not having luck. Can anyone help?
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11-19-2025 09:35 AM
@tworzala, mistypo, try the interaction is not empty.
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11-19-2025 10:17 AM
I can't find interaction because we're using the HR case table.
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11-25-2025 07:50 AM
I'm still not able to get to the interaction.