Create multiple cases from a singlie hr case

[kali]

Hi All.

Agents need to manually create similar cases , is there any way in servicenow after first case is created agent can automate the creation of another ticket such that all the details get copied over to the second case (attachment , short description ,fields data )

Thanks for your help

[Sandeep Rajput]

@kali You can try using the Bulk case creation feature. Please see more details here https://docs.servicenow.com/bundle/washingtondc-employee-service-management/page/product/human-resou...

Hope this helps.

[Mark Manders]

With HRSD you have bulk case creation, but that's creating them all at once. The question is what your use case is. You could just create a 'copy case' ui action to copy all relevant details to a new record and have the agent just fill in the remaining info. 

[kali]

Hi @Mark Manders ,

Yes something similar to copy paste , how to set this copy paste dynamically .  We are having lot of hr service and fields are depended upon hr service. If you have any sample code please share

[Community Alums]

Insert and stay?