Multiple LifeCycle Event
Hey Team, I have a defect where Lifecycle Event is duplicating itself when HR case state is closed.
Forum Posts
Update button inside the case preview in List component - uib workspace
Hi experts,I need to activate the update button inside the case preview in List component linked to hr cases.now when i clicking on update button in the image attached is not working.i know that i need to add an event to link the updated fields to sa...
Resolved! Event based notification no passing comment
Hello Everyone, I am trying to trigger notification based on event. My use case is whenever i give multiple comments back to back in HR case all those comments should trigger notification. Steps taken.1. Created event.2. Calling through BR3. Updated ...
Resolved! ユーザーの初期パスワードを一括で生成する方法
500名ほどいるユーザーの初期パスワードを自動生成する方法はありますか？一人一人、「パスワードを設定」で生成するしか無いのでしょうか？ご教示いただけると幸いです。
ナレッジのカテゴリを効率良く修正する方法を教えてください （How can I efficiently modify the Knowledge categories?）
ナレッジをインポートセットによってインポートしたのですが名前が重複するカテゴリがあったため、本来意図していない同名のカテゴリに配置されてしまいました。このカテゴリを効率的に修正する方法や、今後このようなことが起こらないようにする対策等があれば教えていただきたいです。 また、カテゴリの修正を行うために名前が重複しているカテゴリの名前を運動会A、運動会Bといったようにナレッジカテゴリの名前を被らないものに変えて、エクセルにエクスポートし、エクセルのナレッジカテゴリ編集し、エクスポートしたのですがカテ...
Resolved! Record Producer Client Script
Hello, I am working on a Record Producer that will be assigned as a task to the manager to verify user Information.I want the Record Producer to populate the Subject person information instead of the manager information. I am trying to implement a sc...
How to add Holiday Calendar on Employee Service Portal
in Docs (Employee Service Center) it is mentioned that we will get the Holiday Calendar on Employee Service Portal, But when I checked the widget list, Holiday calendar widget is not present, Any Idea how to add this widget or do I need to develop my...
How to create a new Life Cycle Event?
We already have HR Service and Life Cycle Event for Request Termination. But we want to create a 'Rescind' and 'Correction' Life Cycle Event so it creates tasks and notifies other teams that the Termination is no longer happening or is happening at a...
My SLA % is not displaying on HR Case list
Hi everyone, I have a flow that is triggering the SLA and the assignment groups. For context, you have a record producer with a select box variable, and depending on the choice it triggers different SLA's and/or assignment groups. The problem is tha...
Advanced work assignment with Tier model
Hi, Please help me to fulfill my requirement.Our HR teams are organized with Tier model, Tier 1, Tier2, Tier3.Tier2 consists 13 teams such as Payroll, Benefits and so on.Tier3 consists 50 more teams with specialists. When employee create an inquiry c...
How to search with User ID to search for Mentors in Journey Designer from portal.
Hi All, Currently as per the OOB widget "JNY Journey Details Header " we can search with name in the mentors drop down, But i want to search with User ID as well. Please refer below screenshot for reference. Thanks,Har**bleep**ha SR
Service-now Workday Integration
Hi All, We are in process of establishing Servicenow and Workday Integration , which will be bidirectional and from workday case will get created in servicenow. Can somebody help me on knowing how this will work and what process we need to follow t...
HR Case Management - HR Case Category, Taxonomy, HR CoE, HR Services, is there any relation?
1. Is there any relation between Category (HR Catalog) and Taxonomy and HR Services (HR COE)? Are they mapped anywhere? Can they be mapped anywhere? 2. Category (HR Catalog) vs Topic Category is same or different? 3. If we are using the Case Manageme...
HR Tasks
Hi All,I am creating a hr task for checklist , but i want to auto populate the checklist whenever the hr task is assigned . How can i achieve the autopopulation of checklist . Thanks in advance.
Resolved! How to turn off automatic copying of attachments from HR Tasks to Parent case in HRSD
When an HR Task has an attachment, the attachment is copied up to the parent case when the HR Task is closed. How do I stop this from happening? Can't find the BR or Flow that is doing this. Thanks.
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