I'm adding criteria to " Can Read " and " Cannot Read " fields. So I was planning to load a xlsx file into kb_knowledge because :the volume of articles that needs to be updated are high some articles are need to be created Issue :When I tried to loa...
Hi All, Actually we have main Case table, and i have created one SLA on that table, and we have some other Case tables as which are extends from Main Case table. Now my requirement was when i created case on the other Case table records, then the SLA...
Hello, We have our HRSD Re-implementation go live in Utah coming up in Jan 2024. We have already started build - Configuration and Custom changes (Delivered and Custom objects are in balance - 50/50) Now, Vancouver upgrade is also planned for Feb 20...
Hi Experts,we have integrated MS teams in our project, the interaction details with subject person are available under the activity section in worknotes. In the native UI these interactions show up in a separate tab called Interactions for subject fo...
Hello Everyone, I want to know if there is any free training data available on ServiceNow HRSD modules. I am planning to learn about HR module . ThanksNeha Chawla
Assigned to filter in the LE Hr case should only show Assigned to me.
Hi Community,In HR Agent Workspace, I would like to populate search box field in the page that the agent is presented with upon opening a new case. I would like to pass the user information via URL parameters, can anyone help here please. When i user...
i don't want the hr case associated with hr task to be visible on the portal for end users
Activity Stream @Mention Email notification is not triggering for all the instance users when I mention in HR case comment or worknotes. It only triggers when I add a user in any HR group. For Incident or HR tasks it is triggering for all the users.
Hi everyone, Seems like this should be simple, but I am just not finding this as I dig through the UI Builder pages. I would like to remove the VIP Flag and formatting that comes with it from the At A Glance Side panel in the HR Configurable Workspa...
What is the difference between HR Agent Workspace and Agent Workspace in ServiceNow?Can someone please explain in detail?
I am receiving error message "Unable to locate sn_hr_core_case a7b514b9db052f80ed4e94f7db961964 for inbound email processing" while processing inbound emails. One user is trying to reply to email but it is not updated in worknotes and commect section...
Hi All,Actually when the HR case is submitted , with some fields then it went for approval, so i have added few fields to that "My task" section for approver view, so here customer wants to edit those fields and update new values if needed before app...
Hi All, We have one service which is using editable pdf and we have one mapped signature to it.We are using flow to creating E signature HR task.In the pdf template mapping I have selected signing date which should show signing date on the letter bu...
Hello,facing the issue like we want Holiday Calendar Widget should default to User Country but Currently the calendar defaults to US for all users.so can anyone help like how will this can be configured. Thank you
