Custom Table Licenses Requirement

[Raj23]

We have started with ServiceNow using HRSD module from now, this is our first implementation and would like to know how many custom tables can we get for free from ServiceNow?

Do we have any limitation in creating custom tables?

I have to create a scoped application and for that I need to use one custom table.   

[Community Alums]

Hi @Raj23 ,

This is a question for your ServiceNow Account executive, as the free custom tables differs with orginazation to organnization.

There is no limitation on creating custom tables provided you need to pay additionally for those.

[Raj23]

If I ask ServiceNow they will say definitely its chargeable, how I could  know if its free other than asking with ServiceNow...Is there somewhere in the doc it will mentioned as custom tables would be free

[Mark Roethof]

That just depends, for some customers it will be free as it might be part of their contract.

Their are a few exempt tables though were you know definitely now licensing involved. See:
https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/custom-table-gu...

[Mark Manders]

Nobody can tell, but ServiceNow. And anyone who says differently will possibly cause you to have to pay a lot of money when they find out. And 'on the community they said it was free' will not get you out of that. Get it from your account rep (in writing!).

Next to that: you have started with HRSD implementation and already need a custom table? Isn't there another way to get your requirements?