Document Template - HTML

[Shane Bjork]

For Document Template (HTML). 

I am able to check the box in the topic block when creating a document template. When the document is previewed in the HR Agent Workspace, the agent is able to make the edit and check/uncheck a box. However, the update does not save. 

Text updates saved but not the checkbox updates.

How does an agent save an update to check boxes in an HTML document. 

[Ankur Bawiskar]

@Shane Bjork 

can you share the template?

[Shane Bjork]

Here is a generic form with similar text box items on it. Overall, there are multiple locations on the form that have checkboxes. I did have to reformat the HTML to get the boxes to check. Open to suggestions on reformatting the HTML if needed. 

[Gurpreet07]

Hi Shane,

This usually happens when filed is added twice on the form in two different sections.

[Shane Bjork]

Can you elaborate on this? my requirement is to have the checkbox in multiple places on the form.