Hiii, i am created HR Task and few HR-templates add to that task. [ex:- Temp-1, Temp-2,Temp-3......] selecting the template in HR Task form the name of the Template should be populates in the short description & description. i need to write a Bus...
Hello Everyone I have requirement when HR Service is 'XYZ' only specific group(ABC) will be able to access those HR cases even Admin should not able to access. Need help how this can be achieved. Thanks Akash
Dear Community, I wrote a script, for the Advanced trigger condition in the activity set of a lifecycle event. After some tests (the script writes to the system log), I figured out that the script works fine and returns either True or False depend...
We have 2 catalogs items , one to add users to a group and the other one to remove user from a group with Group manager approval . This was working fine until Management decide to remove direst access to group table. Now when requested the approval p...
How to change the background color of the 'Close Complete' button below as and when the user starts typing comments in Workspace? Any help would be appreciated. Thank you so much. Regards, Vasu
How to create the button on the record producer form? Could anyone please help here? Thanks in advance.
Hi All, 1. I have a requiremnet to remove users from multiple assignment groups(10) when active is false in user table . 2. and also remove the users from these 10 assignment groups when users whose department code is not 1008. and send notification ...
Hi , I want the below encoded query to be added in record lookup for my flow designer. What is the syntax for adding encodedquery in lookup record -
Ho to setup Alumni service portal for offboarding process in servicenow. Can someone share the steps for implementing.
Hello All, Here is my scenario: If a HR Case has a HR task associated and that HR Task is assigned to a user then that user must see only HR Tasks in "My tasks" tab He/She should not see the requests under "MY Requests" tab on EC Pro. Could anyone ...
Am using spModal and am inserting a link as a variable as: var url = '<br><a href = "https://xxxxxx.service-now.com/hrlportal?id=sc_cat_item&sys_id=XXXXXX&sysparm_category=XXXXXX">General Question.</a>'; spModal.open({ title: name, message: 'To su...
I checked for role_delegator but this role doesn't allow user to view the roles in HR groups already assigned but adding user to group is possible. Need to know the role to view roles existing and grant access to users on HR groups for non-admin u...
Hi All, Can we hide the attachments which were stored in worknotes in HR cases, those should be visible only to the Requester of the case, we can write a onload client script to hide the attachments which are on top of the form/header. But I am not s...
example: an termination HR Service to be created and it involves multiple level of approvals and HR Tasks for its fulfilment. But need to give the HR Agent authority to change the dates in middle of process and continue with rest set of processes inv...
Hello For HR case table we have in place a cleanup job configured based on GDPR for each country. Nevertheless, we have a huge amount of data on the system now and it is expected to grow even more. We will probably not be able to keep the data on th...
