Due Date Configuration for Awaiting Acceptance of HR Case

haripreetha
Tera Contributor

I have two requirements, one is to show the actual due date in the Awaiting Acceptance task of HR Case in the Service Portal. Currently, it's showing as No Due Date, which I need to modify with the actual due date which is configured as 3 days.

1 REPLY 1

kiran79
Tera Expert

To display the due date in the 'Awaiting Acceptance' task on the Service Portal, you need to populate the 'Due Date' field on the HR Case.