Duplicate HR Profile are getting created for the same user.

Aakanksha Kotti
Tera Contributor

‎12-11-2023 11:55 AM

Hi All,

 

We're facing some issue where, the integration (SuccessFactor) is creating multiple HR Profiles for the single user with same information.

Can you let me know the root cause of this happening. We can see more than 100 HR Profiles created for the same user.

Is there any workaround for this?

 

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AshishKM
Kilo Patron
Kilo Patron

‎12-11-2023 12:24 PM - edited ‎12-11-2023 12:25 PM

Hi @Aakanksha Kotti , 

Check the integration transform map, check the incoming data contain the unique value [coalesce]. 

If import set data is creating new record means process unable to find he pre-exist unique record and instead of updating the existing record its creating new one.

 

Import Set Log will explain more about it.

 

-Thanks,

AshishKMishra


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JulianLemcke
Mega Sage

‎12-12-2023 08:01 AM

We would need much more information to help you out here. Which data do you load? Is your coalesce properly set up? Are you maybe creating HR Profiles with the OOTB logic whenever an HR Case gets opened and that does not populate your coalesce value etc.

Can you elaborate on that?

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