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Restrict field values on Interaction Related Record

Hello team,I have a requirement to create a button on the Interaction table. When clicked, it should open the form for a related record in the Interaction table. On this form, there is a field called "Document Table" of type "Table Name." I want to r...

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Interaction Pop up window Source

When a tab is active in an IMS and you attempt to close it by clicking the close button, a pop-up appears. I'm trying to understand how this pop-up is triggered. I've looked into the UI actions/Client scripts but couldn't locate where this pop-up ori...

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Resolved! Mark rejected HR cases

Hi folks,   Is there a way to mark all rejected hr cases in a single script? I am thinking to create a True/False field which will turn to true when a user clicks on ˇreject completionˇ or no in the HR portal. I wanted to write a business rule on sn_...

Lemajeur by Mega Expert
  • 2821 Views
  • 13 replies
  • 7 helpfuls

Connected contents on topic

Hi All, How to approach , When a subtopic tile is clicked, the record producers and content items appear as reflected in the P&O taxonomy. i have added few record producer in connected contents of particular topic but its not refelecting. any help wo...

puja kumari by Tera Contributor
  • 275 Views
  • 1 replies
  • 0 helpfuls

Connected contents on topic

Hi All,How to approach , When a subtopic tile is clicked, the record producers and content items appear as reflected in the  taxonomy. i have added few record producer in connected contents of particular topic but its not reflecting. any help would b...

puja kumari by Tera Contributor
  • 786 Views
  • 1 replies
  • 0 helpfuls

Resolved! HR property: sn_hr_core.include_elevated_roles

Hi, HRSD experts I found the property named "sn_hr_core.include_elevated_roles" in the Docs and it is saying thatChecks for logged in users that have roles with elevated privilege before granting access. Valid entries:true: Check if logged in user ha...

Resolved! Client script

If the variable is "Please select the start date from which the change should take effect (only full months from the 1st of a calendar month):" and type is "Date " then default value should be "1st of current month"How to achieve this using client sc...

Can you add Collaborator field in as Task?

Hi! Can you add a collaborator field in as task?  Use case: I want to give a team visibility on the child task of a parent case. The child task is assigned to another team and even if I add the team I want to give task visibility to, in the watchlist...

SNhydrone by Tera Contributor
  • 437 Views
  • 1 replies
  • 1 helpfuls

"Suspend Case" button on HR Task (Workspace)

Hi, I'm looking for more information about "Suspend Case" UI Action available on HR Task. Suspend HR case action is available on active tasks when the parent HR case is not suspended or closed but my concern is that button is visible on the task form...

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miro2 by Mega Sage
  • 518 Views
  • 1 replies
  • 0 helpfuls

Latest Assigned to tasks to be shown on employee center home page

Need to show 5 recent tasks (Approvals/HR tasks associated with HR Case and 5 recent Requests (HR Cases - from my_requests page) in the below format on employee center homepage in a 6*6 container. Can someone pls help me what's the best approach to d...

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Biso_Boby by Tera Contributor
  • 206 Views
  • 1 replies
  • 0 helpfuls

Interaction Info & Attachments Don't Transfer to HR Case

Hi, In our HRSD application, we want to utilize interactions for Voicemails - i.e., a voicemail is received to our HR service desk and an interaction is created with VM file attached. Then the agent can listen to the VM and determine if a new case ne...

MollyMoney by Tera Contributor
  • 586 Views
  • 2 replies
  • 0 helpfuls

Generative AI

Hello Members, With the advent of Generative AI, what are the steps you are taking today to lay a foundation and leverage Generative AI for better employee experience?

Juhi Yasmin by Tera Contributor
  • 299 Views
  • 1 replies
  • 1 helpfuls