EC Pro Zurich Features

ROSHANS19824137
Tera Contributor
I wanted to check if below features will be supported with Zurich on EC Pro -
 
  • Employee Directory
  • Social Media Feed 
  • Map Widget to locate offices
 
Is there any additional plugin we need to install to see these features ? How to enable these feature on EC pro portal ?
 
TIA,
Roshan
1 REPLY 1

Tanushree Maiti
Mega Sage

Hi @ROSHANS19824137 ,

If you have EC pro plugin installed in your instance, in order to make compatible with Zurich version, you need to update the plugin with version 37.0.3.

 

Key features of this latest version plugin:

  • Scale across the enterprise and deliver a multi-departmental service experience with a unified portal.
  • Provide employee self-service for reporting issues, requesting items, finding information, and completing tasks.
  • Drive employee-centric content discovery across the portal with Curated Experiences.
  • Leverage Content Experiences to facilitate targeted content and communications.
  • Receive ML-driven recommendations and content based on your job and interests.
  • Track employee interactions within the portal with user analytics.
  • Enterprise and AI-powered search.
  • Virtual chat bot and live chat.
  • Drive continuous feedback with integrated employee and service feedback.
Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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