Edit Option from on HR Agent Workspace

[Nagireddy3]

Hi All,

Can any one please help me on this, when i click on Edit button in HR agent workspace the case from will open to select the fields which i need to edit, i would like to see from where they have configured the form in backend and is there any possibility to remove some of the fields from the form. 

Thanks,

Nagireddy

[Ravi Chandra_K]

Hello @Nagireddy3 

Greetings!

these list actions will be available under workspace -> action&components.

open the Edit list action from the list.

open Action Exclusions from the related list. create New Action Exclusion to exclude children tables from inheriting this component in the Contextual Side panel, or this table inheriting components from a parent table.

refer below docs:

https://docs.servicenow.com/bundle/utah-platform-user-interface/page/administer/workspace/task/creat...

 https://docs.servicenow.com/en-US/bundle/utah-platform-user-interface/page/administer/workspace/task...

Please hit the thumb and Mark as correct based on Impact!!

Kind Regards,

Ravi Chandra.

[Nagireddy3]

HI @Ravi Chandra_K ,

Thanks for your response. I have lookin to that and i was unable to find out from where the edit option form is coming and configured when i click on Edit button. 
Could you please provide some inside of this that's great for me.

Thanks,

Nagireddy

[Ravi Chandra_K · Accepted solution]

Hello @Nagireddy3 

This is the way to do it. But you have to change the workspace view.

https://www.servicenow.com/community/now-platform-forum/can-we-change-what-fields-can-be-bulk-edited...

Please hit the thumb and Mark as correct based on Impact!!

Kind Regards,

Ravi Chandra.