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Email content is disappearing for HR Agents

krishnachaiC982
Tera Contributor

Some HR agents are reporting that when they are typing emails in SNOW, the content is not saving and is disappearing. , Krishna from the HRSC have experienced this issue all of this week. It sounds like it is happening when they are copying from a SNOW template and then updating the text within the email.

The email verbiage disappears as they are typing or it doesn't save the full verbiage when the email is sent.  Sometimes, a red error shows up.

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