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Employee Center feedback configuration

Dawid2
Giga Guru

3 weeks ago

Hello,

 

I'm looking for a way to customize text visible on Employee Center feedback. I'd like to change the wording, both for buttons but also for standalone text. Does anyone know where can I achieve this?

Dawid2_0-1784193593036.png

 

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Vikram Reddy
Tera Guru

3 weeks ago

Hey @Dawid2,

 

Start in Employee Center Pro's Feedback Definitions table (sn_ex_sp_pro_feedback_definition), under Employee Center > Experience and Service Feedback: open the "Experience feedback" record's Feedback content tab and you can relabel the comment field and toggle it mandatory, no code involved. The rest of what's in your screenshot, the star-rating question and the Später erinnern / Abbrechen / Übermitteln buttons, are standard platform strings the widget pulls with getMessage(), so before you touch the widget itself, check:

  • sys_ui_message for a record matching that German wording, so you can override it per language without a code change
  • the ExFeedbackConstants script include to confirm exactly which message keys the popup actually calls
  • cloning the Experience Feedback Modal widget as the fallback, only if a string turns out hardcoded rather than a message key

 

Thank you,
Vikram Karety
Octigo Solutions INC

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