Employee Number Not Visible in 'Your Employee' section for a Specific User in HR Agent Workspace

[SNEnthu]

Hello Everyone,

I'm reaching out for some assistance regarding the HR Agent Workspace.

In the side panel, when I click on "At a Glance,"I see the employee details. I want the Employee Number to be displayed under the "Your Employee" section.

This section is configured via HR Profiles, and I confirmed that the Employee Number is already added in the form layout of the At a Glance UI. However, the tricky part is that the Employee Number is  not visible for a specific user who already has an Employee Number assigned.

I'm not sure how to proceed to make this visible for that particular user. Has anyone faced a similar issue or has suggestions on how to troubleshoot or resolve this?

Thanks in advance for your help!

[SNEnthu]

@Ankur Bawiskar  @Tanushree Maiti  Thank you for the quick response.
Just to clarify, The issue occurs only for a specific user. The Employee Number is visible for all other users, except for this one particular user who already has an Employee Number assigned.
This doesn't seem to be an ACL issue.

[Tanushree Maiti]

Hi @SNEnthu ,

If it is happening for specific user, check the ACL and its role and whether that role is assigned to user.

Will suggest, using Access Analyzer impersonate that specific user and check which ACL is blocking not matching.

[SNEnthu]

@Tanushree Maiti  User is able to see the Employee number field in general. But only Under Your Employee section in workspace they are unable to view. 

[Tanushree Maiti]

Okay,,