ERROR: HR Service is in valid for subject person.

[Sanjay33]

Hi Everyone,

While I am raise a new HR case from portal, I am getting an error message like "HR Service is in valid for subject person", I referred few of the questions here but I couldn't find the exact solution for this, Please suggest on the same.

Thanks,

Sanjay

[Ankur Bawiskar]

Hi,

Is this coming for specific record producer and specific HR service?

Regards
Ankur

[Sanjay33]

Hi Ankur,

thanks for your reply, its for only specific catalog item and specific record procedure, I removed HR criteria and its working fine now.

Thank you,

Sanjay. 

[Prasant Kumar 1]

Hi,

Did you verify that the subject person is authorized to raise a case against that particular service.

Navigate to the particular service and check the HR criteria Field.

[Sanjay33]

Hi @Prasant Kumar Sahu,

thanks for your reply, I removed HR criteria and It's working now. Thank you.

 Regards,

Sanjay