ESC portal how to add images in esc

nameisnani
Giga Sage

2 hours ago

Hi Team

 

can any one please help me with steps how to configure this 

 

nameisnani_0-1783497394213.png

 

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4 REPLIES 4

Ehab Pilloor
Mega Sage

2 hours ago

Hi @nameisnani.,

I see you are on HR Topic. Open that record in native view and add Banner Image.

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EhabPilloor_1-1783499447068.png

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.

 

Thanks and regards, 
Ehab Pilloor

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GlideFather
Tera Patron

2 hours ago

ahoy @nameisnani,

 

select the container where you want to add your background image and click control + mouse button in that section to get this dialog window as seen on the left side and select Edit Container Background

GlideFather_0-1783499772311.png

 

or you can use Service Portal Designer

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accessible from the same dialog window:

GlideFather_2-1783500133460.png

 

 


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Tanushree Maiti
Tera Patron

13m ago

Hi @nameisnani 

 

 

 

  • Navigate to Service Portal > Service Portal Configuration and click Designer.
  • Search for and open the Employee Relation page you want to modify
  • Ctrl + Right-Click (or Cmd + Click on Mac) on the container holding the existing image.
  • Click Edit Container Background or select the pencil icon to modify properties.
  • Upload your new image, save the container, and run cache.do to clear your instance cache.
  • Open your Employee Relation page and check

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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