Hi Anisse
There are two different use cases for HRSD access:
1) Client view access: A user likes to access all HR cases via Employee Center (EC), which is client side access. If a user is full time employee, this user shall have HR profile record so this user shall be able to access any HR case request form (Catalog item) without any HR roles, but this user only can review HR case records assigned to his/her.
2) Fulfiller View (HR Agent): if you can an approver user to access all HR cases from both EC and HRSD case modules app, you can grant any access the following HR roles based on your access requirements. Since you want an approver user to be able to read HR Payroll case record, you can add an approval user to HR Payroll group as well as adding sn_hr_core.reader to this group. Last step is configuring Payroll coe security access by accessing Core Security Configuration. However you may need to config other Coe cases Coe security as well otherwise an user can see other Coe csases too like HRIT case, Benefits case etc.
Payroll Coe Security Configuration
If you think my response is correct, please mark correct so another user can use my approach.
Hi @John Zhang1 , thanks for your help but i have do this and this is the same, the approval user can't see the details record
