Has anyone done bi-directional PeopleSoft to HRSM integration?

[bernicec]

Hello -

1. Has anyone done integration work with PeopleSoft to ServiceNow and if so, could you share some examples of how you're using this?

2. Has anyone done bi-directional integration (where records can be changed and updated through both ends and reflect real time on both systems)- and can you share some use cases for this?

We're currently mapping out our HR Profiles to pull Job Data from employees into ServiceNow, but would like to explore the ability to be able to automate the process of updating changes to employee records where the HR Manager can go into ServiceNow service catalog to make a request for changes, this would then go through an approval process, and the records would update automatically in PeopleSoft. Has anyone attempted something similar?

Thanks!

[alexmodulus]

Hello 🙂

Have you solved your problem?

We have done plenty of integrations involving Peoplesoft, but none with ServiceNow as a target system. We know how to do it, but it implies using our integration platform-as-a-service.

As a Bronze partner of ServiceNow, a bilateral Peoplesoft/SN integration is on our roadmap, but we are looking for a client with whom to develop it.

Let me know if you wish to discuss further!

Best regards,

Alex

[lauriem]

Hi, I was wondering if you have implemented a bi-directional integration with ServiceNow?  We have PeopleSoft and plan to create a bi-directional workflow, work starting next month, and would like to catch up to hear about your experience.

[pmizilin]

Although, we don't have any integrations between PS and SN, we've had other systems talk to PS via Integration Broker. In our current PS implementation the Integration Broker uses standard SOAP.

[alexmodulus]

Hi Lauriem, we have built a one-way integration from Oracle HCM to ServiceNow, but already know how to go the extra-step: we were simply waiting for an actual request before developing it.

Peoplesoft has it's own limitations, but we've always been able to work around them. We have done plenty of bi-lateral integrations between PS and other systems.

Do you want to coordinate a quick call and confirm if we can or not accommodate your specific needs?

No pressure, and wishing you a great day

Alex