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Update field on the form if the variable is updated

Hi there, I have field last day at work on the variable on lifecycle case table. If anyone update the variable then I want the last day at work field to be updated and highlighted on the form. How do I do that?

Simran321 by Tera Expert
  • 337 Views
  • 1 replies
  • 0 helpfuls

Send HR Case Approval Email daily

We are looking to send an approval email daily until the case has been approved or rejected. I'm not sure how to approach this or where to configure this email so that it sends until the 'state' has been changed to approved or rejected. Thanks!

Workflow Activity from Global scope accessing HR Case table

Hi Team, I have a requirement here to make HR cases from workflow activity in Global scope. In order to do this, I have the set Allowed to the access created in the Restricted Caller Access Privileges tables. However, I noticed that every now and the...

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adrian08 by Tera Contributor
  • 242 Views
  • 1 replies
  • 0 helpfuls

Steps to implement HRSD

I am trying to prepare for new HRSD implementation for a customer. What would be the steps to start with including which plugins to install, configurations etc. 

samadam by Kilo Sage
  • 825 Views
  • 3 replies
  • 0 helpfuls

Resolved! ITAM & Discovery

One of our customers wants just Discovery and ITAM without wanting ITSM. Has anyone come across this kind of request? or will it make sense to just implement the the above 2 without ITSM? RegardsMansor

Mansor2 by Tera Contributor
  • 514 Views
  • 2 replies
  • 1 helpfuls

Resolved! How to get the value of Variable in Variable Set

I have a question about the Record Producer script.I have a variable set for the user information input section that can be used in other catalogs.I would like to get the value in the variable set and set it to the field in the record when I create t...

Takumi Ando by Tera Contributor
  • 1463 Views
  • 6 replies
  • 6 helpfuls

Virtual Agent

Hi Team,I am facing an issue while configuring virtual agent. after some time, chat get disable and showing message above as attached snap.however, when I am going to "sys_cs_context_profile" this table and click on "Test" then it will start working,...

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Ramjee by Tera Expert
  • 279 Views
  • 2 replies
  • 0 helpfuls

Download attachments

Hi all, I am trying to download attachments using UI Action. The UI action looks like below attached image. I have tried g_navigation.openPopup, window.open, action.setRedirectURL  and also GlideDialogWindow. Also when using window.open, the property...

Palak Midha by Tera Contributor
  • 2178 Views
  • 7 replies
  • 0 helpfuls

Browse option not visible in workspace

After opening workspace ,trying to create a new record and on the right side attach option is available but on clicking the attachment ,its not giving browse option to select the attachment from the system .where should we check the attach functional...

phani24 by Tera Contributor
  • 483 Views
  • 5 replies
  • 0 helpfuls

HR Case Reporting without exposing sensitive data

I'll preface this with the fact that we do not have access to Performance Analytics. We have a requirement for the analytics team to be able to report on all cases without giving them access to fields that would identify who the case is for/about or ...