Hi everyone, I have a group for example called HR Admin Team that has the human_resources type on it. That group type ensures that users on that group can see every HR Case.Then I created a group called HR Admin Restricted, that has a custom type cal...
In HRSD, I have created one Record Producer to create a case on HR Talent Management table from Employee Centre.When I am submitting the request, only header is visible. Other than that, nothing is getting displayed on the screen. And also, not abl...
I have same choice list values for multiple variables, what is a best way to do this instead of adding the values multiple times?
Hi All, my requirement is to show the HR cases to the agents which belongs to Case assignment group. scenario: HRC1233562 is assigned to "Xyz" group. HRC2324342 is assigned to "Qwerty" group. HRC8954854 is assigned to "Test" group. HRC1233562 should...
I have variables on a record producer, I am trying to see if I have to create fields on the table in order to use them in the work flow or reports. This is a choice list with 80 values so wondering what would be a best approach to handle this.
Hi Community, In HR Agent Workspace, the Compose Email functionality isn't allowing users to copy and paste a list of multiple email addresses into the "To" field. It requires entering them in one at a time. Is there a way to be able to paste a list...
Good day! I need some help. I updated Child Topics on a Parent HR Topic - The updates I made were adding in new Quick Links and Web Apps. The part that I am confused about and need someone's help with is how do I export to XML the following? I know ...
Dear community, I am implementing a lifecycle event using activity containers to add conditions between activities. I noticed that when I add activities with a different order in the activity container, after an activity is completed, it takes a few ...
Hello Folks, I have a scenario where an HR case HRC121 is created on "sn_hr_core_case_benefits" table and the case is assigned to "US Benefits" and i have another group "IND Benefits".Now members from "IND Benefits" should not have read access or vis...
Can anyone share a list of OOB HR services offered by ServiceNow along with Topic details , Topic Category and COE's Thank you in advanced
Hi All,There is a custom table , there are two fields called code and name , I need to run a schedule job to check if there are more than one record with same code then the schedule job should make the record as inactive which has the least updated...
Hello - is there a way HR Agents can build a personalized list view of cases that have been last updated by someone on the watchlist?
We have an issue where A user can access the details of a Case / Ticket via the native application, but when same user attempts to access those details via the HRM Ticket Page (hrm_ticket_page) then the user see's no details (see screenshot below):I ...
I added the multi variable set to a record producer for HR case, but it is not getting copied over to description. The script include hr_ServicesUtil has code to do it. It copies over other variable sets. Any one saw this before?
I am having issue populating the description from HR Case to HR Task, I have a rich_description field on both HR case and HR Task and I am setting up some fields on HR Task via HR Template but it's not able to set the description from HR case in HR ...
