homepages and dashboards not showingreporting Access to this content denied based on report_view ACL

AJAYKUMAR G
Tera Contributor

homepages and dashboards not showingreporting Access to this content denied based on report_view ACL in utah

AJAYKUMARG_1-1694451724156.png

 

1 ACCEPTED SOLUTION

Hemanth M1
Giga Sage
Giga Sage

Hi @AJAYKUMAR G ,

 

Check roles/logic on the ACLs where operation type = report_view. and add additional roles required to view the report

 

Ex: if incident table report is affected:

check below ACLs:

HemanthM1_0-1694452741996.png

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

View solution in original post

2 REPLIES 2

Hemanth M1
Giga Sage
Giga Sage

Hi @AJAYKUMAR G ,

 

Check roles/logic on the ACLs where operation type = report_view. and add additional roles required to view the report

 

Ex: if incident table report is affected:

check below ACLs:

HemanthM1_0-1694452741996.png

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Hello, I developed a report and shared it with one of my business user and she is facing the same error "Access to this content denied based on report_view ACLs." I don't see this error (possibly because the reports/dashboards were developed by me). I saw your above message but not sure how to get to the page where you search for all Access Controls. Would you be able to elaborate a bit on that?