Hi Folks,Is there any way we can show reports and dashboard in HR agent workspace. if yes then what are the prerequisites or licensing required. We want to have OOTB HR case Dashboard / Case overview and Manager Dashboard on the agent workspace.
Hi All/ @Jaspal Singh I want to remove duplicate attachment from HR le case when HR service is "XYZ" . In HR case there are 2 HR tasks once 2nd task closed complete same attachment attached in HR life cycle case. Can someone please help me for that?
Hi Team, I'm working on the record producer which create the HR case. I have added attachment to the record producer, where attachment will be present in sys_attachment table. I have created rich text variable and added URL of the attachment. Form co...
After upgrading instance to vancouver we are seeing a newscenter menu item in the mega menu bar..after inactivating this menu item it was disappeared from desktop portal but it is showing up on the mobile app. How Can I hide this in the mobile app
How to do the translations for items on portal
Hi there,I hope someone can help us. We just upgraded our hr agent workspace to the new one (we were on the classic one). I notice that when a case is being submitted with an attachment linked to it, that the hr agent dont see the indicator with the ...
Hi Team, I was working within "Employee Center Core" application scope and tried to build a new Catalog Item using "Catalog Builder". After all, I have noticed that new item has been created witihing "Global" scope and right now I am not able to cha...
Hi Team, User with sn_hr_core.basic role is not able to access HR agent workspace. I have added agent_workspace_user , but still the same issue.Please let me know if I missing something.
Hi, In our new portal we have a new Ui action button available at the bottom of the page saying Still don't find what you are looking for..? Submit a request (UI Button)....So if a user clicks on the button..This will direct to catalog item page..How...
Hi Team, I have configured the following HR service & HR Template - It doesn't map with the selected record producer automatically and the new case is "empty" - how to fix it?
When Task state is changed to closed complete this state is reflected in activity set context as completed but when we change the state of task back to Work in Progress, state inside the activity set context remain same as Completed.Is there any way ...
I am trying to add base64 encoded files (images, etc.) as attachments onto an HR Case (scoped) via integration with a Scripted REST API. (I am unable to use the REST Attachment API as the system sending the data is unable to provide the target record...
Hi All, I have a requirement to display all attached file names in ER Summary Report feature to a particular HR Case irrespective of which table it is attached to. For example - Corrective action, Involved partied, Child case, Er case or Allegation. ...
There is an issue with respect to email notification tracking in Activity Stream in Agent Workspace. With Vancouver release, users are now equipped to respond back to an existing email (Reply/ Reply All) from Agent Workspace Activity Stream. Once tha...
Hey experts Looking for a way to create a link to a actual table(list view) from a "related list" type component in UI BUILDER,Has anyone done this before?***Photo attached below***thanks in advanced
