hello, I am currently using UI Builder on the HR case page.I would like to display dynamic data within a form type component.I tried to use @Data.record.sysId in the config tab, in the sysid field without success.The data is obtained from a new table...
Hello experts, We are looking for a way to allign list cell text (headlines are alligned OOTB) to right in the HR agent workspace. for example: Any suggetions? Thanks, Tomer
Hello, We have recently implemented Agent Chat, and wanted to know if ServiceNow has an Agent response timer. When Agents are working multiple chats and cases, the Agents want some indication (timer) that shows that it was 5 minutes since the last ti...
After cloning prod to test trying service catalog request it re-directing prod url.
Hi All, i have a requirement that in HR task, it has choice field "HR task type' , so basically i want to display two choices only i.e " process and Leave" when the parent case having "HR service" is Benefits" ? Please help me to resolve thisThanksR...
Hi Team,Can anyone please help me on the below query. I wanted to create one task name is Confirm if a Cell/Mobile Phone is required.for this i have created one catalog item, template, and we have created the flow to create the task task is creating...
Hi All, In HR configurable workspace, response templates, check list & fulfillment instructions options are not showing in contextual side panel for HR tasks. These options are available in legacy HR agent workspace.Please help me how to enable these...
Hi All, I have requirement that, basically we two type of tasks "process payment" and "process for leave",1.Here we have field" number of tasks" on the case form , its read only, so in that field, we need to populate the sum of all "process payment ...
I need to use 5 user criteria conditions For one user criteria condition these condition below is workingSNCUserCriteriaLoader.getAllUserCriteria().toString(includes("sys_id")Can anyone help me how to work on multiple conditions
How Hide Cancel option in HR case form for particular HR services(Only for case created by user)
Hello, I'm trying to add a Save button on the ER Case form on the employee relations table. This is what I have: Its currently not showing on the form for some reason. Not sure what I'm doing wrong. Can anyone provide any guidance. Thanks
Hi Team, Please help on the below query, I want to fetch how many tasks are assigned to particular user ,with the states are ready, WIP, Pending, using notification email script.and the send the notification to user saying these are the tasks are as...
Hi All, Can someone help me on below query. I want to create a digestive notification for HR task table.If HR case is opened for candidate he has activity Sets needs to complete Example: Day1 and Day2Under Day1 Activity set we have 10 HR tasks and fo...
Hi All, I have a requirement that,In the description of record producer after clicking on "Template" the excel sheet should get download.I have given the try making use of insert link but that is only working for "admins" and not for "non admins" as ...
Hi, I want to create a Metric (Report/Dashboard) in ServiceNow that contains all the HR groups and roles and what they can do with those roles and authorizations. Is this possible in ServiceNow? Does anyone have an example? Thanks! Misafir
