How can I update the fields available in Org Info in HR Agent Workspace?

Keith Gonzales
Kilo Sage

‎10-11-2023 07:30 PM

We have a requirement to update the fields available in Org Info in the Contextual Sidebar in HR Agent Workspace. I've seen how I can update At a Glance, but not Org Info. Has anybody successfully updated this before?

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Community Alums
Not applicable

‎10-11-2023 09:13 PM

Hi @Keith Gonzales ,

Unfortunately NO, as this Org info comes from HR profile. If you need to update this, it should happen at HR profile level, once updated it would reflect in At a glace as well.

The fields that appear on the At a Glance panel in Agent Workspace for HR Service Delivery are dependent on what fields appear in an HR profile.

Note: Fields with no data on the HR profile do not appear in the At a Glance panel.

Keith Gonzales
Kilo Sage
In response to Community Alums

‎10-11-2023 09:19 PM

Hi Sandeep, we have a field in the HR Profile that we need to add in the Org Info section. If we add anything in the At a Glance view, it appears in the At a Glance section. So there's no way to achieve this?

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Community Alums
Not applicable
In response to Keith Gonzales

‎10-12-2023 08:46 PM

HI @Keith Gonzales ,

Unfortunately NO.

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