How can I update the fields available in Org Info in HR Agent Workspace?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-11-2023 07:30 PM
We have a requirement to update the fields available in Org Info in the Contextual Sidebar in HR Agent Workspace. I've seen how I can update At a Glance, but not Org Info. Has anybody successfully updated this before?
- Labels:
-
Human Resources Service Delivery
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-11-2023 09:13 PM
Hi @Keith Gonzales ,
Unfortunately NO, as this Org info comes from HR profile. If you need to update this, it should happen at HR profile level, once updated it would reflect in At a glace as well.
The fields that appear on the At a Glance panel in Agent Workspace for HR Service Delivery are dependent on what fields appear in an HR profile.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-11-2023 09:19 PM
Hi Sandeep, we have a field in the HR Profile that we need to add in the Org Info section. If we add anything in the At a Glance view, it appears in the At a Glance section. So there's no way to achieve this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-12-2023 08:46 PM
HI @Keith Gonzales ,
Unfortunately NO.