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In the Hr case attachment is not saved

Hi Sir, The Attachment is not attached to the target table while receiving the emails .The Attachment is showing in the email log but it is not attached to the target table.Can you tell me if any properties I need to modify or how to check the email ...

chandan31 by Tera Contributor
  • 355 Views
  • 3 replies
  • 0 helpfuls

Resolved! Employee Form Errors

Hi Team, I'm using employee forms to collect input from the analysts/approvers, in one of the employee forms, we have 2 fields, 1st field of type choice and 2nd of type multi line text. Choice field has two values, Approved/Rejected. When rejected th...

JohnnySnow by Kilo Sage
  • 524 Views
  • 2 replies
  • 0 helpfuls

I want to add Interactive filters in Dashboard

Can someone help me with below query.How to add more Interactive filters in Dashboard, below are the filters needs to be added.Activity setRegionAssignment groupOpened forPlease help me to add this filters in dashboard 

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nikhitha24 by Tera Guru
  • 164 Views
  • 2 replies
  • 0 helpfuls

COE Security Policy vs HR Criteria to lock down HR Services

I have a requirement to limit HR Service visibility to certain user groups. New groups entering the system should only see a handful of HR Services, rather than all of the existing ones. What is the best way to approach this? The issue with COE Secur...

jcmings by Mega Sage
  • 1102 Views
  • 1 replies
  • 0 helpfuls

Resolved! How can we set attachment flag for existing HR Cases?

 @Mark Roethof Thanks! Your below post helps me solving BR for the new Cases. https://www.servicenow.com/community/hrsd-forum/how-to-check-if-hr-case-has-attachment/m-p/1336697/page/2 For existing, Cases I am trying a Fix script by modifying the code...

Community Alums by Community Alums  
  • 538 Views
  • 5 replies
  • 1 helpfuls

Creation of a metric table

Hi All,I want to create a new metric table to capture the assigned to of the hr cases . Please provide the steps to achieve this.

kali by Tera Contributor
  • 376 Views
  • 1 replies
  • 0 helpfuls

Transfer an HR Case - copy description

When using the OOB Transfer HR Case, everything seems to work well but the description doesn't get updated. Is there a way to change a description based on the COE and HR Service selected?

tiagobrito by Giga Contributor
  • 446 Views
  • 2 replies
  • 0 helpfuls