What is the difference between HR Agent Workspace and Agent Workspace in Servicenow?
What is the difference between HR Agent Workspace and Agent Workspace in ServiceNow?Can someone please explain in detail?
Forum Posts
Unable to locate sn_hr_core_case a7b514b9db052f80ed4e94f7db961964 for inbound email processing
I am receiving error message "Unable to locate sn_hr_core_case a7b514b9db052f80ed4e94f7db961964 for inbound email processing" while processing inbound emails. One user is trying to reply to email but it is not updated in worknotes and commect section...
How can approver can modify few HR case field values before approving in ESC portal?
Hi All,Actually when the HR case is submitted , with some fields then it went for approval, so i have added few fields to that "My task" section for approver view, so here customer wants to edit those fields and update new values if needed before app...
Signing date is not populated on letter
Hi All, We have one service which is using editable pdf and we have one mapped signature to it.We are using flow to creating E signature HR task.In the pdf template mapping I have selected signing date which should show signing date on the letter bu...
Resolved! Holiday calender for user by country region
Hello,facing the issue like we want Holiday Calendar Widget should default to User Country but Currently the calendar defaults to US for all users.so can anyone help like how will this can be configured. Thank you
when user approves it the PDF is not attaching to the HR case.
Hello All, We have a HR service on Workforce admin table and when we create a case Document task gets attached in which PDF document will get generated. When assigned user approves that doc then the generated PDF should get attached to the particular...
How to trigger an approval based on the field choice selected on HR case ?
Hi All,Actually we have one "Yes/No " variable on the RP and that's mapped to backend field on the HR case form, once RP submitted , those values are mapped to the field on the case form in the backend , so if that field value "Yes", then we need to...
Why notification don't get trigger if table name is "sn_hr_core_case"?
Hi All, As we know 'sn_hr_core_case' is the base table so hence in notification I have decided to give table name as 'sn_hr_core_case' so that it can be used for other COE's also but it's not working I have checked, I have to give the same table name...
Resolved! How to create multilevel approval for HR case through flow designer?
Hi All,Actually i need to create flow designer for the HR task and multi level approvals on HR cases, but i am new to the flow designer the flow like1. firstly need to create hr task when case is created and the assigned to manager2.once task closed ...
How to copied few HR case field values in HR task field values and vice versa?
Hi All,Actually we have two fields " leave and financial", on both case and HR task form, so whenever case created by updating these values, we need to copied to on the fields on HR task and these fields are editable , so if the assigned to person ch...
Resolved! How to implement adhoc approval in HR agent workspace?
Can anyone help out how to implement adhoc approval for HR case in HR agent workspace? And how many ways to do implement?
How to reject/ approve the approval using ATF
In ATF i have opend a form set the field value validation and submitted the form....So after the form gets submitted it goes to a perticular person mentioned there for approval/ rejection.....How to approve or reject the approval in ATF?
Add Approve / reject Button to Awaiting Acceptance case email notification
I want to add the approve/reject button in the awaiting acceptance email notification to the "opened by " user for the case. Once the "opened by" user select approve should trigger mail with: I accept the Solution (User can input his own body message...
Resolved! Hoe to create email for case
I'm trying to setup email on the Employee Relations case form. I created a template, but I'm not sure why I can't generate the template on the case.
Resolved! How to display HR cases of particular Subject person's only on the Reference field ?
Hi All,Basically, we have two fields 'Subject Person', Employee Records, So here 2nd field refers to the Case table, so here(in 2nd field) i want to display the records of other Record producer(HR cases) related this particular subject person ? Pleas...
| User | Count |
|---|---|
| 13 | |
| 5 | |
| 4 | |
| 3 | |
| 3 |
