Hi team,We have a requirement to mask sensitive data in HRSD module.For example,Year in DOB needs to be masked.SSN Number first 4 character needs to be masked.Also masking should be from both HR profile and Hr stagging tables. If someone has implemen...
Hi experts,we have reference field called 'User' on a table with active=true as reference qualifier condition. Multiple teams use this form with different views. One of the team who uses a specific view wanted to remove this ref qualifier condition. ...
Hi, How to add new field in Case Details section. I have to create new field in HR case creation form in 'ABC' HR service. Any help on that. Regards, Nivedita
Hello Experts,I am working on existing workday integration issues. I trying to understand few things. SO, there is a scheduled job that runs everyday to import data from workday to servicenow staging table.They say that it imports data into staging t...
Hi Everyone, Hope Everyone is doing well & great. I need one help regarding SFTP Outbound Integration to do Outbound Integration for files from ServiceNow are being able to be picked up and sent to vendor via SFTP integration. Please let me know how...
Hi All,I have started working on a project for cust1 which has a child entity called cust2The HRSD instance url is employeecenter.cust1.comThe self service IT instance url is cust1.service-now.comFrom what I have typically seen the instance format is...
Hi,the OOB activity New Hire Documentation does not work when is placed inside the second activity set with order 200 and trigger after the first activity set.When I moved to the first one it works!Can someone explain this?This is a new lifecycle eve...
Hi, I am not able to submit case from portal for Life cycle events case. when I am trying to preview item from record producer, case is generating. but facing issue in portal. Not showing any errors even. Can you please help me fix this issue. Thanks...
Hello! We are trying to create a workflow that will assign the case to the person selected from a variable on the record producer. We have tried a few things but nothing seems to be working. Any suggestions? Thank you,James
I configured a new HR Integrations Source, Integration Service, Service Mapping, Schema Mapping and Transform Map for an inbound integration. How do I trigger this integration to start retrieving records? The documentation says to create an HR Integr...
I have a requirement where i need to hide the menu item only for the users who belong to the assignment group called b(e.g). Can anyone help me out how to hide these menu item only for one group.
Hi, I have a requirement to have two checklists in an HR Service's fulfillment instruction. I've tried looking for a solution everywhere but came up with nothing. This is what it looks like OOB: This is what needs to be implemented (just a screenshot...
How to stop for creating incident with closed state or where to identify creating incident with closed state.how to write business rule do not creating incident closed state. Please help me.
For the Posting ID field it is referencing a field from another table. I am trying to have the Job Title field be dependent upon the Posting ID field. When a Posting ID is selected I want the Job Title from that particular Posting to display. Is this...
Hello, I am learning the Predictive Intelligence capabilities.I've found a youtube video(https://www.youtube.com/watch?v=UR-w-Qp_yuY) and understood that the "Auto categorization" of HR case from email checks the confidence of prediction and only whe...
