How to active/de-active the icon which are available inside workspace right pannel

[mdshahvez11]

Hello Everyone,

I need to deactivate the icons displayed on the right panel of the HR Agent Workspace, as shown in the screenshot below.

Could someone please guide me on how to achieve this?

[J Siva]

Hi @mdshahvez11 
If you are using the custom variant, then below document will help you to acheiev the requirement.

https://www.servicenow.com/docs/bundle/xanadu-employee-service-management/page/product/human-resourc...

ELSE, create a custom variant by duplicating the exisitng one and add it to the experiene.

Regards,
Siva

[Ankur Bawiskar]

@mdshahvez11 

this link has the details for sow, use the similar approach for HR Agent workspace

hide/disable "Expert on Call" Contextual Side panel tab in the Service Operation Workspace  - response from Vivi

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Wessel van Enk]

You can remove items via UI Builder. You can see the needed steps here:
https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/human-resou...

Once you have opened HR Agent Workspace in UI Builder, go to ''view experience setting'' on the right upper side:

Once there, you can scroll down and you will see the side navigation setup to add or remove items from the side navigation. 

[mdshahvez11]

@Wessel van Enk 
The icons which are visible currently inside my workspace are not listed here below in UI builder -> Side Navigation :