How to add attachment on the HR case using catalog attachment variable type?

Sneha_Krishna1
Tera Contributor

Hi,

Hope you are doing well.

I have an 'attachment' type variable in my record producer. When the user uploads any attachment, I want the attachment to get saved in the record created. But instead, it is hiding it.

I can see the entry created in sys_attachment but not on case,

How can I remove ZZ_YY before copying. I written this business rule 

Async - insert. it's not working. can you help?

 

Sneha_Krishna1_0-1694526754824.png

 

 

If I remove this zz_yy from sys_attachment manually from the table then it's adding the attachment on the case.

Sneha_Krishna1_1-1694526754823.png

 

Thanks

@Ankur Bawiskar 

25 REPLIES 25

Sure @Ankur Bawiskar