Is it possible to get click rates in quick links widgets? in esc portal

Ashmiya
Tera Contributor

Is it possible to get click rates in quick links widgets? to see how many visitors to the particular quick links in esc portal

1 ACCEPTED SOLUTION

Susan Britt
Mega Sage
Mega Sage

Here are two links that may help you on the OOB analytics you can track regarding Employee Center.

User Experience Analytics (YouTube)

Content Analytics

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3 REPLIES 3

Community Alums
Not applicable

Hi @Ashmiya ,

You can find all the quick links by sn_ex_sp_quick_link.list in the Navigator.

But unfortunately there are no columns available in this table to get the data on how many visitors accessed this quick link.

you can use the following Columns for your report if you want to build any:

find_real_file.png

 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Susan Britt
Mega Sage
Mega Sage

Here are two links that may help you on the OOB analytics you can track regarding Employee Center.

User Experience Analytics (YouTube)

Content Analytics

Ravi9
ServiceNow Employee
ServiceNow Employee

if you dont have oob analytics plugins licensed you can always create small utilities with persistent db to capture user interactions although you will have to modify and maintain though