How to Configure a new Field on 'Create new Case' page in Agent Workspace?

[MUDIGOLAM BHANU]

How to implement a new field on 'Create new Case' page on Agent workspace? please find that attachment, for quickly understanding my concern,...

[Sandeep Rajput · Accepted solution]

@MUDIGOLAM BHANU You can add new field on the case form using the case creation configuration module in HR Administration.

For more information on this topic, please refer to https://docs.servicenow.com/bundle/washingtondc-employee-service-management/page/product/human-resou...

[Rehan Arain]

I want to add the additional filed under the Interaciton creation page what should I do? Please help 

[KanishkP]

you need to add using case creation configuration

[Rehan Arain]

I already tried everything it does not allow but it can be possible via UI builder