How to edit this this limit in "cases opened for user" in HR agent workspace

[sri vijaya]

Hi

In HR agent workspace there is a section/relationship( as attached screenshot) named "Cases opened for user(50)" which is set the limit to 50 in default even though opened for have more than 50 cases , we need to edit /increase the limit so that all the cases should visible , so what is the path to do this

Please suggest/give the ServiceNow supported solution if have any 

@Ankur Bawiskar @Ravi Gaurav @M Iftikhar 

[Ankur Bawiskar]

@sri vijaya 

how is the behavior in native when you check Related list?

Does it show more than 50 records?

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[sri vijaya]

@Ankur Bawiskar  In native as well it showing only 50 records

[Ankur Bawiskar]

@sri vijaya 

I believe it's OOTB logic to show only 50 records in related list.

Did you try checking somewhere in user preference?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@sri vijaya 

I found it.

-> Go to this relationship

-> in script ServiceNow has included setLimit(50) so it's giving 50 records

-> if you want to increase/decrease update that script

https://instanceName.service-now.com/nav_to.do?uri=sys_relationship.do?sys_id=f6d4f37d2f031200b3c9a310c18c95a3

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏